Transfer Agency Executive

Our client, one of Europe’s largest institutional asset managers, based in the City of London, is looking for a Transfer Agency Executive to undertake activities for their pooled fund range.

Role & Responsibilities

To complete activities for the company’s pooled fund range including

  • order receipt and validation
  • confirmation of fund net activity
  • price orders (including crossing)
  • update unit exchange orders
  • maintain unit register
  • value and unitise in specie deals
  • distribution of client contract note
  • Investigating and resolving client and internal instruction related queries
  • Maintain good relationships with internal and external clients and 3rd Parties, regularly review outstanding issues to ensure a high level of service is received.
  • Investigation of errors and implementation of corrective action where appropriate
  • Review and improvement of process, procedures and risk mitigation
  • Participation in change initiatives representing the needs of the department
  • Work closely with internal/external clients to continuously assess their requirements. Ensure service level agreements are adhered to.
  • Identify control weaknesses relating to the TA Function. Recommend and implement procedural and process change.
  • To assist with new developments and projects to improve efficiency and productivity.
  • Produce management information to management highlighting trends, analysis and errors.
  • Represent the team in a professional manner, understanding and anticipating the business needs, developing good working relationships with all internal and external parties.
  • Maintain detailed knowledge of fund platform operation processes and system.
  • Work collaboratively with manager/team fostering credibility and influence towards developing a reputation of operational excellence across the firm.
  • Work collaboratively with peers to share best practise, creating an awareness of issues throughout the department.
  • Maintain technical capability for job, keeping abreast of market and industry developments

Background & Experience

The successful candidate must have:

  • Robust technical unit dealing, client order management lifecycle experience
  • Microsoft Excel intermediate to advanced level
  • Strong experience of oversight and processing controls/knowledge
  • In-depth understanding of key Investment Management activities, including excellent understanding of fund management and investment operations processes and instruments including Transfer Agency, Fund Accounting, Cash Management, Settlements and Custody
  • Evidence of effective working relationships with stakeholders
  • A proven track record of being flexible, adaptable and able to multi-task in a fast paced and changeable environment. 
  • The ability to understand issues, find creative and innovative solutions to problems.
  • A working knowledge of FCA regulatory environment
  • Provable experience of challenging historic working practises, suggesting process improvements with the support and buy-in from team.
  • A collaborative and personalised approach to service commitment, delivery and continuous improvement.
  • Robust communication skills both verbally and written, with an ability to successfully articulate issues clearly and logically.
  • strong analytical and written skills.

To hear more about this challenging opportunity, please contact Linda Tottem on 020 7847 8876 or email

Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feed back on all applications; only successful candidates will be contacted.

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